"Some team members were being asked to stay back but weren't getting paid for the extra hours. The SDA had a talk with management so now if anyone stays back, they get paid. Having the SDA means we don't have to suffer in silence"
R.K SDA Supermarket Member
"One of my workmates working at the service desk was being moved to a department which would require her to lift heavy things despite a medical certificate stating she wasn't able to. The SDA stepped in and management listened to them. My workmate is now back at the service desk and happy that she's not hurting at work."
P.K SDA Supermarket Member
"Management cut my hours all of a sudden. I've been working hard and hadn't done anything wrong. The SDA intervened and now I've got my hours back."
K.L SDA Fast Food Member
"A member in my store suffered physical abuse at the hands of a customer. I felt a sense of security with the SDA - that they would intervene if the company didn't handle the incident properly. The member received a few weeks off work to recover and she's now back at work doing what she loves."
P.E SDA Department Store Manager
